Getting Involved

We aim to be at the heart of the local community, serving a large population in a rural area.  We touch the lives of many people as patients, visitors, members, fundraisers, volunteers and employees.  You can get involved in a number of ways, principally through our large membership scheme but also through our ward assurance audit programme, patient panel or as a volunteer.  Here are some ways you can get involved:

Annual Staff Awards

The Staff Awards are open for nominations  in April and May although, due to Covid-19, won’t be held this year. Find out more.

Patient feedback

Feedback helps us understand what we’re doing well and make improvements where they’re needed – we value what you have to say, so please tell us what you think by completing a survey or speaking to us directly.

Volunteer with us

Our 675 volunteers and a wide variety of external voluntary groups support us and enhance the experience of our patients.

Volunteers are trained to support appropriate patients at mealtimes, provide therapeutic massage, support patients with dementia and some specialist roles have been established for areas such as reading aloud, reminiscence, breast feeding support and music therapy.  For more information contact:

Membership scheme

As an NHS Foundation Trust, we have a membership scheme with more than 16,000 public members who receive a copy of our magazine, The Pulse, and are invited to talks on health topics and events such as our open day and fete.  They give their views on health priorities and other issues.  For more information, visit the membership pages.

Hospital Charity & fundraising

Each and every pound you give makes a real difference to our patients, their families and friends.

The Norfolk & Norwich University Hospitals charity (1048170) raises money for a range of projects including care and treatment, education and extra patient services. The hospital charity is the umbrella charity for all our different funds which cover wards and departments.

You can support a specific area you just need to let us know.

All of this support goes above and beyond what the NHS provides enabling us to give our patients the best care and treatment possible. Your donations really can make a difference to the hospital. You can choose what area of the hospital you support.

The charity plays a vital role at the Trust from making hospital visits more pleasant for our patients to supporting us in providing better care. A large part of the charity involves raising funds for medical equipment, in the past the hospital charity has funded incubators, scanners, syringe drivers, comfy chairs, art work  with the aim to make their hospitals better places to be: as a patient and as a visitor.

For more information, contact or visit our website

Quality Assurance Audits

This Quality Assurance Audit programme involves unannounced ward and clinic inspections by teams of three, in at least two areas every day across the hospitals’ wards and clinics. Comprising two senior nurses and an independent external representative from the community, the teams visit a ward or clinic and inspect the standards of care provided to patients in that setting including cleanliness, assistance with meals, medication and records.  For more information, contact