Blood Tests

The Phlebotomy Department at the Norfolk and Norwich University Hospital is part of the Directorate of Laboratory Medicine and dedicated to providing an efficient and professional service to the staff and its patients.

Our team of phlebotomists are trained to the highest standard in order to provide the best service possible to you within the outpatients department and on the wards.

Blood Test Clinics

The Phlebotomy Department is located in East Outpatients on Level 3 (opposite The Elsie Bertram Diabetes Centre) and operates a walk-in clinic for patients from Outpatients and GP surgeries.

Patients are provided with a ticket number and wait in the reception area until their number is displayed, whereby they can then go through to the treatment room.

Alternatively, please telephone 01603 286921 to arrange an appointment in the East Outpatient clinic to avoid delays.

There is a further Blood Test Clinic located in the West Outpatients on Level 3 for Outpatient and GP surgeries. This operates a walk-in clinic arrangement only.

Children under the age of 16yrs and other patients deemed to be of special needs, are given priority to other walk-in patients, as more than one phlebotomist may be required to manage the patient needs therefore please do not attend the clinic after 16:30.

Opening Times

Monday – Friday       08:30 – 17:00

There will be no admittance to the clinic after 16:55.

If there are more than six patients waiting for a blood test at 16:45 the door will be closed.

Due to staff training the East OPD clinic opens at 09:05 on the last Wednesday of every month.

The Phlebotomy Outpatient clinics are closed on Public and Bank Holidays.

Tuesday evenings:   17:20 – 20:40

Patients can book appointments by calling 01603 286921. Walk-in’s are also accepted. The service is run from General Medical Reception; East Block, Level 3. Please note this service is for over 18 years only.

Please remember to bring your BLOOD TEST REQUEST FORM as we cannot take your blood without it!


Other Links