Blood Tests

The Phlebotomy Department at the Norfolk and Norwich University Hospital is part of the Directorate of Laboratory Medicine and dedicated to providing an efficient and professional service to the staff and its patients.

Our team of phlebotomists are trained to the highest standard in order to provide the best service possible to you within the outpatients department and on the wards.

Blood Test Clinics

The Phlebotomy Department is located in East Outpatients on Level 3 (opposite The Elsie Bertram Diabetes Centre) and operates a walk-in and appointment system for patients from Outpatients and GP surgeries.  Patients are provided with a ticket number and wait in the reception area until their number is displayed, whereby they can then go through to the treatment room.

There is a further Blood Test Clinic located in the West Outpatients on Level 3 for Outpatient and GP surgeries.  This operates a walk-in clinic arrangement where patients take a ticket number from the machine and wait for their number to be called by the phlebotomist.

Further Information:   The Blood Test Clinics can be busy during mid morning and late afternoons and patients arriving from GP surgeries or have regular blood tests are advised to telephone 01603 286921 to arrange an appointment in the East Outpatient clinic and avoid long delays.

Children under the age of 16yrs and other patients deemed to be of special needs, are given priority to other walk-in patients, as more than one phlebotomist may be required to manage the patient needs.

If there are more than six patients waiting for a blood test at 16:45 the door will be closed.

There will be no admittance to the clinic after 16:55.

Due to staff training the East OPD clinic opens at 9.05am on the last Wednesday of every month.

The Phlebotomy Outpatient clinics are closed on Public and Bank Holidays.

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Please remember to bring your BLOOD TEST REQUEST FORM as we strictly cannot take your blood without it!