The Trust’s Strategy

NNUH 5 year strategy

Our Purpose

  • A provider of high quality healthcare to our local population
  • The centre for complex and specialist medicine for Norfolk and East Anglia
  • A recognised centre for excellence in research, education and innovation
  • A leader in helping redesign our health and care system to better align it to the needs of our population

Our Challenges

  • Providing for the changing needs of our population
  • Seeing more patients with long-term conditions with multiple needs and more complex arrangements around their discharge from hospital
  • The need to innovate to provide new specialist treatments and procedures
  • A difficult financial climate.
  • Challenges in recruiting some staff

Our Five Year Objectives

The plan to meet these challenges:

  • Develop a new ambulatory care day facility to expand capacity for outpatient, diagnostic and day
    surgery services
  • Introduce an Electronic Patient Record across the organisation
  • Develop services at Cromer Hospital
  • Support the Divisions to eliminate waste and duplication
  • Achieve a 24 hour seven days a week acute hospital service
  • Maintain and strengthen our tertiary (region wide) specialist services
  • Become a recognised centre of excellence for stroke, heart attack and cancer services

What Happens Next

  • Designing and developing a new day facility for outpatient appointments, diagnostic and day surgery services
  • Improving the capacity of the hospital’s front door, including appropriate space for dealing with major emergencies and children’s services.
  • Investing in our clinical facilities, including cardiology, critical care, radiology, stroke and cancer services
  • Working with partners in Norfolk to help ensure a better co ordinated safe and timely discharge of frail older patients from hospital


Click on the icon below for an infographic of the strategy: