Sign up to Safety


sign up to safety


In June 2014 a national patient safety campaign was launched to “strengthen patient safety in the NHS and make it the safest healthcare system in the world” with an ambition of “halving avoidable harm in the NHS over the next three years and saving 6000 lives as a result”.


In 2014 the Norfolk and Norwich University Hospitals signed up to five safety pledges,making defined undertakings against each pledge.

The overarching Sign up to Safety Pledges are:

Put safety first

Continually learn




These undertakings were incorporated within a ‘Quality Improvement Strategy’; a document that incorporated our annual Clinical Quality Priorities and which was approved and published in 2015.  We have undertaken to turn these plans into a ‘Safety Improvement Plan’ setting out the actions we intend to take to save lives and reduce harm over the following three years. Our patients, the public, our staff, governors and partner organisations have been invited to contribute during the formulation of the plan.



The Medical Director is the Safety Lead and executive sponsor for the Safety Improvement Plan, and jointly with the Director of Nursing, is responsible for its operational delivery.  Our four Chiefs of Divisions, Divisional Operations Directors and Divisional Nurse Directors are responsible for the daily delivery of the Safety Improvement Plan within their divisions.

Supporting the Culture to Ensure Delivery

Key to promoting the necessary culture to deliver our Safety Improvement Plan is understanding the impact of blame on patient safety, responding positively when things go wrong, encouraging staff and patients to speak out, learning from mistakes and successes, the value of the of the patient voice,  and using data accurately to support an improvement culture.



The Safety Improvement Plan encourages new initiatives in achieving patient safety which will be published here on the Safety Initiatives page.



We will monitor our progress against these pledges and post results under assessments.



The quality report summary provides a shorter version of the 2015/16 Quality Report.